Our services

Discover the different Sempatap® services available to you: technical advice, quality service, product customisation, processing of your orders and delivery in the best conditions.

Our aim: to provide you with the best possible Sempatap® experience. Your satisfaction is our priority!

The Prekopro® hotline: there for you!

Want recommendations for the correct use of Sempatap® products?  Then use the Prekopro® customer hotline to identify the best solutions.
Sempatap® offers you comparative calculations for the use of its products. If you follow our recommendations, you're sure to get results.
Prekopro® also allows you to check the correct usage and application of your Sempatap® product. So don't hesitate to contact us.

the customer
service hotline


Telephone Sempatap in one click:
+ 33 (0)3 89 83 48 80

Our quality commitment

We strive to ensure that our products are of a high quality, and we work hard to bring you satisfaction with every purchasing experience. Sempatap® is the benchmark brand for low-thickness latex insulation, protection and renovation solutions, and we are committed to proving it with every one of the brand's products.

Our delivery service: what you need, when you need it!

Delivery quality for your products is very important to us. This is why we have selected expert transport partners, who satisfy our quality and customer service criteria.

Our research and development service: to meet all your needs

Sempatap® is extremely attentive to the specifications of our customers, to meet all of their requirements. We always learn a lot from feedback, allowing us to optimise our products, services and processes. This also allows us to innovate, by developing new Sempatap® products. It is essential that every one of our customers is satisfied!